Objectives:
- Understand the importance of etiquette in personal and professional settings
- Learn how to make a positive first impression
- Develop communication skills to build relationships
- Learn how to navigate different social and business situations with confidence
Materials:
- PowerPoint presentation
- Table setting with utensils, plates, and napkins
- Food and beverages for dining etiquette section
Duration: 3 hours
Introduction (15 minutes)
- Icebreaker activity to get to know each other
- Overview of the program and its objectives
Personal Etiquette (45 minutes)
- The importance of personal hygiene and grooming
- Dressing appropriately for different occasions
- Tips for making a positive first impression
Communication Skills (60 minutes)
- The art of small talk and active listening
- Email and phone etiquette for professional settings
- Nonverbal communication and body language
Dining Etiquette (60 minutes)
- Table setting and proper use of utensils
- Napkin etiquette and seating arrangements
- Proper way to order and eat food
- Handling common dining mishaps
Social and Business Etiquette (45 minutes)
- Introduction to social and business etiquette
- Networking and building professional relationships
- Navigating different social and business situations with confidence
Conclusion (15 minutes)
- Review of key takeaways and tips
- Q&A session